Privacy Policy
This policy explains how Eppendorf handles information submitted through contact, demo, quote, and service request forms.
Information We Collect
We may collect name, work email, organization, phone number, product interest, service need, and message details that you choose to submit. We do not request patient health information through this website.
How We Use Information
Submitted information is used to respond to inquiries, prepare product discussions, coordinate demonstrations, support calibration or service requests, and improve laboratory workflow resources. We may route requests to appropriate application, service, or commercial team members.
Data Care
We use reasonable administrative and technical safeguards to protect inquiry information. Please avoid submitting confidential patient data, protected health information, or sensitive research data in open text fields.
Choices
You may ask us to update or remove inquiry information by contacting the support address listed on the contact page. Some records may be retained where required for legitimate business, legal, or service documentation purposes.